Here is a collection of all the frequently asked questions of Leo Vegas players playing live casino.
When players create an account at Leo Vegas Casino, we strongly advise them to create a strong and unique password. Here is a simple guideline for creating a password:
It is very important to keep information safe and not share it with anyone else. Players who believe that someone else is using their account should contact Customer Support so they can investigate and take all the necessary actions.
Leo Vegas has added a couple of different payment methods you can use to deposit and withdraw funds including the following:
For more information regarding the minimum and maximum amounts allowed to deposit and withdraw, players can visit the Cashier.
Each account has a personal ‘My Offers’ page where players can see all the bonuses that are currently available. Players can also see a notification next to ‘My Offers’ every time there is something new waiting for them. For that reason, we advise players to log in to their accounts from time to time so they won't miss anything.
Players who are dealing with gambling addiction can restrict their access to the account. Leo Vegas Casino cares for its clients and for that reason they offer different features that will help them control their gambling habits. Players who want to restrict their access to gambling sites can use the two different blocking tools:
BetBlocker – this is UK-based software providing free services to players. BetBlocker offers an app for Android, iOS, Windows, Apple, Linux, and Fire OS. The software doesn’t require a sign-up, and players can block their gambling app for between 24 hours and 5 years.
Gamban – this software will block access to gambling sites without limiting your device in any other way.
If you or someone you know has a gambling-related issue, we advise you to contact Customer Support. Leo Vegas has trained customer support agents who are always willing to hear their clients.
It is very important to be aware that the agents are not able to discuss any information about their customers, because they are legally obliged to protect their customer’s privacy. Probably you will be asked to provide the casino with some form of photo identification and your relation to the person in question. Once they receive all the necessary information and forward the case to the Responsible Gaming department and when they investigate the matter they will contact you.
Live Casino games are the ultimate addition to Leo Vegas Casino. This is where gamblers can enjoy playing their favorite games in real-time with a real live dealer. The games are streamed from a studio or land-based casino directly to the player's device. Some players even say that playing at a live casino is even better than going to brick-and-mortar establishments.
Leo Vegas will allow you to step inside the world's largest selection of live dealer games at their Live Casino section. They offer different games from some of the best-established software providers. What is more, some of the tables offer support in 7 different languages including Swedish, Danish, German and Spanish, just to name some.