Players at StarCasino need to keep in mind that gambling addiction can be a very serious problem if they don’t deal with it on time. Gambling should be perceived as a good pastime activity and nothing more. Players cannot rely on online gambling to secure money for living, as that is how gambling-related problems occur.
If any player at StarCasino experiences any gambling problems, such as continuous wagering on online casino games, they need to get in touch instantly with the Association of Anonymous Players in Italy or the Centre for Treatment of Pathological Gambling.
As briefly explained above, StarCasino ensures to partner with the best possible organizations for gambling-related problems. All these companies are very successful in what they do and they are formed to help any player that experiences gambling harm. If any player at StarCasino has any difficulties with gambling problems, they should contact the following companies:
Finally, if players have any additional questions regarding gambling addiction and gambling-related problems, they can always get in touch with the support team at StarCasino via email or phone at any time.
The deposit limit tool at StarCasino provides players with the ability to control how much they will deposit every week. It is an extremely important tool and there are plenty of players who use it to control their gambling activities.
This limit is based on the number of money players will deposit in a specific period, and players will not be able to go over that limit.
Punters can choose to set a deposit limit by logging into their account and clicking on the “Responsible Gambling” section where they will need to choose “Deposit Limits”.
Finally, deposit limits set by players can be changed at any time, with a waiting period applied when a punter tries to increase the amount. This waiting period is 7 days from the date of the new deposit limit. On the contrary, reductions in the deposit limit take place immediately.
If players are concerned that they may become addicted to gambling, it is recommended that they take the self-assessment test at StarCasino. There are several questions that they will need to answer and the results will help players understand what their online gambling habits are and whether there is a possibility of a gambling-related problem occurring.
Next, players have the chance to use the self-exclusion setting at StarCasino. It can be done very easily, as they will just need to go to their account and to the “Responsible Gaming” section after which they will need to click on “Self-Exclusion”.
Then, they will need to select a self-exclusion period which can be:
If the punters are not sure which period they need to choose, they can always contact the support team at StarCasino. Once the self-exclusion has been completed, players will only be able to log in to their account to withdraw any remaining funds, but they will not be able to play games or make any deposits. Finally, players will not be able to open any new accounts if their original one was self-banned.
StarCasino is collaborating for years in Italy with the main regulator AAMS and several other associations that ensure that Responsible Gaming is well-taken care of. The cooperation with these companies ensures that support is offered to players who experience gambling-related problems.
Within the StarCasino site, players will find a section completely dedicated to advice on how they can play responsibly. One of the measures taken by the operator to ensure that minors are protected is the payment limit that can be easily done through the player's account. As already mentioned, players also have the chance to set self-exclusion limits as well, and they will not be able to register new accounts if they choose this functionality.
When it comes to protecting minors, it is necessary for players to send valid ID documents to the email address firstname.lastname@example.org no later than 30 days from the date of registering a new account. Once the required documents have been reviewed and approved by the operator, players will have the chance to enjoy the games, as well as all the other aspects of StarCasino.
StarCasino allows players to use the reality check feature as well. They can do so by contacting the support team by the operator. Every player needs to be aware of this feature, as it can make them pause their gaming activity for a while.